Stories by Joy Mayer
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A Trusting News analysis: What news consumers say they trust
Fundamentally, news consumers trust journalism that they find to be balanced, in-depth, honest and reputable. Those qualities appeared over and over in an analysis of 81 in-depth interviews our newsroom partners conducted with members of their communities.
April 4, 2019 -
Trusting News
At Trusting News, we’re eager to see more than 350 editorials planned for today as part of an effort started by The Boston Globe to fight back against Trump’s “dirty war against the free press.”
Journalists: Defend your work through action, not just with editorials
August 16, 2018 -
Earn trust by sharing what motivates your journalism
Journalists, we need to talk more about the “why” of what we do. What does the profession exist to do? Who do we serve? Why are we doing this story or covering this issue?
June 29, 2018 -
A more nuanced understanding of ‘journalism’ is needed — and we need our communities’ help
Trusting News works to empower journalists to demonstrate credibility by helping people understand journalism. Never has that been more important than today.
June 29, 2018 -
Trusting News
As newsrooms have joined the Trusting News work, we’ve asked them to think about how they might introduce the work to their audiences and how those audiences might be invited to weigh in.
Earning trust by inviting questions … and answering them
January 22, 2018 -
Trusting News
More than 30 newsrooms are making an investment in discovering how best to demonstrate credibility and earn trust by coming on board the Trusting News project.
Newsrooms join Trusting News work
January 8, 2018 -
Trusting News
A 2016 Gallup poll revealed that just 32 percent of Americans say they have “a great deal” or “a fair amount” of trust in mass media.
Journalists, let’s invest in trust, not just expect it
November 17, 2017 -
Trusting News
As part of the Trusting News project, 28 partner newsrooms asked their audiences to tell them about their views on the credibility of news.
Who trusts — and pays for — the news? Here’s what 8,728 people told us
July 27, 2017 -
Trusting News
It turns out, plenty of news consumers are eager to talk to journalists about trust. The 30 official newsroom partners in the Trusting News interview project have begun reaching out to their audiences, and the results have exceeded my expectations.
Trust us, your news consumers really want to talk to you about trust
March 2, 2017 -
Trusting News
Relationships take work. You don’t get intimacy without putting in some time. You don’t ask for favors without offering the equivalent yourself. You earn trust by being there consistently, and by listening.
How building trust with news consumers is like dating
February 23, 2017
Donald W. Reynolds