This week we explore how newsroom design might affect coverage, how to connect stories with their proper audience and how The New York Times made its pay model work.

PART 1: Collaborative newsroom layouts

Many traditional newsrooms have changed their physical space to meet the demands of delivering news online. Editors at The Associated Press and the BBC explain how the right geography inside a newsroom might improve news coverage.

Reporting by Laura Davison.

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Extended interview:

Standards Editor Tom Kent oversaw the re-design of the New York newsroom at The Associated Press nearly a decade ago. In this extended interview, he explains why newsrooms need to be built to adapt to change, and he says attributes like the size of individual offices can affect the way editors behave.

PART 2: Lessons from The New York Times pay model

By going against prevailing norms and limiting free access on its website in March 2011, The New York Times played a big role in getting the general public to pay for news content online. We hear from The New York Times Company Vice Chairman Michael Golden and former Executive Director of Cross-Platform Monetization Tim Griggs about how they did it and what they learned about turning readers into subscribers.

Reporting by Laura Davison and Chelsea Stuart.

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For more information:

The Times has attracted more than 727,000 paying digital subscribers, and in the third quarter of this year digital subscriptions brought in more revenue than digital advertising for the first time. (Columbia Journalism Review)

CJR's Ryan Chittum offers an analysis of the Times' digital revenue data, along with an addendum that incorporates print ad revenue.

Newsonomics author Ken Doctor says the New York Times made the right long-term call by implementing a pay model early, but notes the company needs to release its new line of paid products soon to continue to see growth in subscriber numbers.

Paul Smurl, former vice president for paid products at, reflects on what he learned during the first two years of the reader revenue model, including that newspapers need to adopt the mentality of an online retailer when introducing a pay model. (

PART 3: Connecting with the right audiences

Elizabeth Osder is a digital pioneer and consultant who has helped steer online strategy and products for global news brands like The New York Times, The Financial Times and Yahoo. In this sit-down interview she says digital success requires connecting individual pieces of content with specific interested audiences.

Reporting by Sarah Harkins.

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Reuben Stern  
Director of NYC Partnerships


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