• A Trusting News analysis: What news consumers say they trust

    A Trusting News analysis: What news consumers say they trust
    April 4, 2019

    Fundamentally, news consumers trust journalism that they find to be balanced, in-depth, honest and reputable. Those qualities appeared over and over in an analysis of 81 in-depth interviews our newsroom partners conducted with members of their communities.
  • A robot commits libel. Who is responsible?

    A robot commits libel. Who is responsible?
    February 20, 2019

    For all their apparent infallibility, bots, like their human predecessors, are also vulnerable to mistakes.One of the worst mistakes is committing libel. How should courts treat cases in which a robot generates a defamatory statement?
  • Mediatwits 150: Should news sites kill comments or cultivate them?

    Mediatwits
    Mediatwits 150: Should news sites kill comments or cultivate them?
    March 6, 2015

    Online comments sections — in their most ideal form — are supposed to be places readers could leave their thoughts after they had read an article.